Intune Diagnostics and Log Collection: Gathering Logs Remotely from Managed Devices

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In this blog post, we will explore how to leverage Intune’s remote log collection capabilities for addressing enrollment and policy issues on managed devices.

Firstly, we will discuss using the Collect Diagnostics action from the Intune device blade to gather logs.

Next, we delve into downloading collected logs, extracting and reviewing MDMDiagReport, IntuneManagementExtension, and event logs for errors.

Lastly, we demonstrate how to automate log collection via PowerShell remediation scripts. Read more about this practical approach in our blog post.

Collecting MDMDiagnosticsTool logs via Intune admin center

1. Sign in to the Intune admin center at endpoint.microsoft.com
2. Select Devices > [Your Device Group] > [Device Name]
3. Click on the Collect Diagnostics action
4. Download the collected logs and review them as needed

Analyzing collected logs for enrollment and policy issues

Examine the MDMDiagReport, IntuneManagementExtension, and event logs for errors, and correlate with Intune portal reports to identify any discrepancies or potential problems.

Key Takeaway: Apply the steps and concepts in this post to strengthen your Microsoft IT environment. Ready to go deeper? Explore our hands-on training below.

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Written by Mohammed Akhter

Founder of ITP Training. 50,000+ students trained across 30+ countries in Microsoft endpoint and cloud security. Learn more →