Introduction
This Privacy Policy explains how ITP Training (operating at itplanet-training.ca) collects, uses, and protects information when you visit our website or use our services. By using this site, you agree to the practices described below.
Who We Are
ITP Training is an IT training business owned and operated by Mohammed Akhter (MCT), based in Toronto, Canada. Our website address is https://itplanet-training.ca. For any privacy-related questions, contact us at moha@itplanet-training.ca.
Information We Collect
We collect the following types of information:
- Contact form submissions: name, email address, subject, and message content when you submit our contact form.
- Newsletter signups: email address when you subscribe to our mailing list.
- Comments: if comments are enabled, we collect the data shown in the comment form, your IP address, and browser user agent string for spam detection.
- Analytics data: standard web analytics such as pages visited, referring source, browser type, device type, and approximate location, used to improve site experience.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send newsletters, training updates, and course announcements (only if you have subscribed)
- Improve the performance, content, and user experience of our website
- Comply with legal obligations under Canadian privacy law (PIPEDA) and other applicable regulations
Cookies
Our website uses cookies for essential site functionality, analytics, and to remember your preferences. You can control or disable cookies through your browser settings. Disabling cookies may limit some functionality of the site.
Third-Party Services
We use trusted third-party services to operate parts of our site. These include:
- SiteGround: web hosting
- MailerLite: email newsletter delivery
- WordPress.org plugins: for site functionality, analytics, and SEO
Each of these providers has its own privacy policy governing how they handle data.
Data Retention
We retain personal data only as long as necessary for the purpose it was collected. Contact form submissions are retained for up to 24 months unless you request earlier deletion. Newsletter subscribers remain on the list until they unsubscribe.
Your Rights
Under Canadian privacy law (PIPEDA) and other applicable regulations such as the EU GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
- File a complaint with a privacy regulator
To exercise any of these rights, email us at moha@itplanet-training.ca.
Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100 percent secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are intended for adult IT professionals and students. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.
Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
Email: moha@itplanet-training.ca
Website: https://itplanet-training.ca
Last updated: May 2026