Troubleshooting Microsoft Defender for Endpoint Performance Degradation on macOS

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IT administrators managing macOS endpoints with Microsoft Defender for Endpoint (MDE) may encounter performance degradation issues, particularly with the Defender build 101.26012.0015.

Known issue

The performance problem is related to the Defender macOS build 101.26012.0015 in the Production ring. Updating to build 101.26012.0017 hotfix or moving to Insider Fast 101.26022.0015 can help resolve this issue.

Full Disk Access and Network Extension

Ensure that Defender extensions have Full Disk Access granted in System Settings > Privacy & Security on macOS. Also, address any network extension crashes on macOS Sequoia 15.0 by upgrading to 15.1 or newer.

Conflicts with native firewall

Common conflicts with the macOS native firewall can lead to performance issues. Address these conflicts for optimal performance.

Update channels and rollback procedures

Understand update channels and rollback procedures in case you need to revert to a previous version of MDE on macOS.

Avoiding known limitations

Avoid using macOS Sonoma 14.3.1 if Bluetooth device control is required due to a known Apple-side limitation.

Generating diagnostic bundles and top contributing processes


mdatp diagnostic create

Use this command to generate a diagnostic bundle for troubleshooting. To capture the top contributing processes, use:


mdatp performance

Conclusion

Troubleshooting Microsoft Defender for Endpoint performance issues on macOS can be a challenging task. However, with the right knowledge and tools, you can address common conflicts and ensure optimal performance. For more in-depth training on Microsoft Cloud Security, including Microsoft Defender for Endpoint, visit our Microsoft Cloud Security Training.

Key Takeaway: Apply the steps and concepts in this post to strengthen your Microsoft IT environment. Ready to go deeper? Explore our hands-on training below.

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Written by Mohammed Akhter

Founder of ITP Training. 50,000+ students trained across 30+ countries in Microsoft endpoint and cloud security. Learn more →