Fixing SCCM Site Server Update Installation Failures and Rollback

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Importance of Prerequisite Checks

Before installing the SCCM update, always run prerequisite checks and address all warnings.

Monitoring CMUpdate.log and dmpdownloader.log

Monitor the CMUpdate.log on the site server during installation for any errors or issues.

Common Upgrade Blockers

  • SQL Server version: Ensure that your SQL Server version is supported for the new ConfigMgr version.
  • Expired site server certificates: Renew any expired certificates before attempting to upgrade.
  • Insufficient disk space on SQL volumes: Free up disk space as needed to accommodate the update.

Recovery Options When Update Fails

If the update fails, the site server will automatically rollback to the previous version in most cases.

Hotfix Application After Major Updates

After a successful upgrade, apply available hotfixes (KB articles listed in the version release notes) before deploying new console builds.

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Key Takeaway: Apply the steps and concepts in this post to strengthen your Microsoft IT environment. Ready to go deeper? Explore our hands-on training below.

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Written by Mohammed Akhter

Founder of ITP Training. 50,000+ students trained across 30+ countries in Microsoft endpoint and cloud security. Learn more →